Added a user to company but they don't see any groups

[keithyv]

We have a TV corporate licence and have a Company set up.
I am a TV administrator.
I logged into my account, added a new user.
That user received an email and confirmed the account.
They login to TV9 (Windows) but they cannot see any groups or computers to connect to.
All other users in the company are able to see the groups and computers that have been previously set up.
I have set the user up identically to other users.

Using my login to administer, no groups are shown to be shared at all but this does seem to matter - all other users except this new person can see all groups & computers when they login.

Is there some hidden group manager that I cannot see that needs to grant group access to this new user?
All other users and groups were not set up by me and it seems that the 'Share' option on all groups is not available to me, so maybe I am missing other options that mean I am unable to grant the right permissions to this new usere I created?

I am finding the whole thing a little frustrating.
What am I missing?

[keithyv]

I don't seem to be able to edit my own post so here goes.

It seems that despite being an administrator, you are unable to see the owner of a group, nor see what shares that group has unless you are the owner of that group.

So, if a group owner gets hit by a bus, how do you:

A. Determine what shares that group has
B. Take ownership so that you can share that group out to newly created users (as I think is my original issue)

The whole thing seems a little half-baked to me - unless I am missing some basic settings that are hidden to me...