Unable To Connect

[johnmsch]

For about the past week, I've been unable to connect to my home computer.  This had been working perfectly for months.  When I start TV, enter the password and try to connect, rather than the normal instantaneous connection, it seems to hang for about 10 seconds then drops the connection.  Down at the bottom left corner of the TV window, it says session ended.  I can wait about a minute, try the connection again, then get the error:
No connection to partner!
Partner did not connect to router.
Error Code: WiatforConnectFailed

Yesterday, I updated to the latest version on both sides, but still get the same error.  When I get home, the TV icon in the system tray has a yellow line under it, rather than the normal green one, but when I click on it, the icon just goes away.

I don't remember making any changes on that computer during this time, other than maybe a Windows update or two.  This is on a Windows 7 Ultimate 64-bit machine.

Any ideas what could be the issue?

Thanks

[matt]

Can you try from another location, to see if this is an issue with the network that you are connecting from?
Yellow normally means some form of connection issue, ie firewall

[johnmsch]

I believe I found the answer, after doing a lot of web searches.

In my log file, I noticed these errors:
S0!! S21 NC.SendUDP.Failed, Err=10047, Errorcode=10047
S0!! S21 NC.SendDataUDP: SendDataUDPInternal result=-1, Errorcode=10047

I started doing searches on the error code 10047, and discovered this has to do with winsocks.  I opened up a command prompt and ran the following command:
netsh winsock reset

I then rebooted and have been able to connect successfully, multiple times in a row, without any problems.  Apparently, this error is not unique to TeamViewer and has been seen in many Windows installations going way back to Windows 98.

Hopefully this helps someone else, and I'll update this post if anything else happens.

[johnmsch]

Can you try from another location, to see if this is an issue with the network that you are connecting from?
Yellow normally means some form of connection issue, ie firewall

Sorry matt, I didn't notice your post until just now.  I had tried it from 2 other locations and was having the same issue.