Teamviewer 10 Not Working in Windows 10

[RFMPCREPAIRSLLC]

I have discovered that Teamviewer 10 is not working in Windows 10. Here is the problem. I have customers that have TV 10 installed on their computers. When I have them start it for me to begin my remote access session, they are reporting that their ID and Password fields are blank and that the message under that states check internet connection. I have verified that their internet is up and working as they are using their browser with no problem. I've had them uninstall and reinstall TV 10. It installs fine, but still shows no internet connection. I have had them disable all anti-virus and firewalls thinking that could be blocking TV. Still does not work. Is there anyone else experiencing this problem? Please let me know because I have several hundred TV customers and if they upgrade to Windows 10, I'm going to have major issues not being able to remote into their systems. Thank you. RFMPC REPAIRS, LLC

[gleep52]

I don't think it's an issue with windows 10.  I have windows 10 64bit enterprise on my main PC, 10 profressional 64bit on my parallels bootcamp installation, 10 on my dad's PC, 10 on my Surface, and have no issues with any of them.  My daughter's windows 7 machine had the same problem you are referring too and it was because her OpenDNS was blocking the teamviewer from seeing the internet specifically.  Her computer could get to some internet sites, just highly restricted - TV being one of the restrictions.  I added teamviewer.com to the never block category - problem solved. 

So it sounds like to me that maybe there's a host file that needs tweaking or maybe some kind of internet filter that's blocking traffic for the TV checkin process (to see if you have internet or not).  Sorry this doesn't directly solve the problem, but at least you can rest more assured that windows 10 shouldn't be the problem.