Account Compromised

[Salmon85]

Just had someone use my account to try and access my pc.

Lucky I was sat on it at the time so I could throw them off by closing teamviewer with exit. Within a few seconds the program had reloaded and they tried to access it again.

Quickly changed my password to throw their session offline.

10 character password with upper lower and numbers, not in the dictionary. Somethings not right as there's been a few other forum posts I've seen

[Admin]

This board was created by a Teamviewer user to centralize support options for the Teamviewer community that uses both the the free and paid version.
This board has been fortunate enough to have several Teamviewer members join and offer assistance when they can.
Thank you to them.

That said they don't always have time to monitor these boards and offer help, Teamviewer does offer a ticket system for the private user:
You can navigate to this page and submit a ticket
http://www.teamviewer.com/en/help/createticket.aspx
choose "private" category then "next", then fill out the form and submit.

Keep in mind that support questions for the free version may take some time to be answered so please, post your issue in the appropriate board here, you may find one of the community members can answer the issue quickly and add the resolution if received from the support team.

An additional method for getting answers is to post to the Teamviewer official Facebook page, they often are able to answer more quickly:
https://www.facebook.com/teamviewer

If either case, if you submit and receive and response, please post it back here to the forum so that other may benefit.

Thanks for participating !


highly suggest posting to their face book page