mouse pointer trail - how to disable?

[ash73]

Hi, when I connect to one of my client PCs I get a mouse pointer trail (just one extra pointer not multiple). I don't get this on any other clients, and the client does not have pointer trails activated in Windows settings; I only see it via TeamViewer.

Anyone know how to disable this?

[matt]

It will be something on that machine, probably that they have a high end mouse with it's own software. I suspect that if you were to install the mouse driver software at your end, this would be resolved. I'd need to connect a lot to this machine to make me consider trying that, but your call... Still no guarantee that it will work.