Author Topic: TeamViewer on Asus Tablet connects for 5-10 secs then crashes to logon screen  (Read 9377 times)

graphicport

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Hello.
I am using TeamViewer free on 5 devices:
1-Desktop Windows 10
1-Laptop Windows 10
1-Samsung Galaxy S4 Phone Android 4.4.4
1-Asus MemoPad Tablet Android 4.3
1-Desktop Windows 7

All is working great with one hitch. When I log in to TeamViewer from my Asus Tablet, I am only able to connect to my desktop or laptop for just 5-10 seconds and then the tablet app returns to the log in screen. I am never able to log in for more than 5-10 seconds without this problem happening. One added dimension to this is I have one Windows 7 Desktop which it seems to connect to and stay connected. I don’t believe it is a Windows 7/10 issue as there are other Windows 7 computers that it kicks me off of as described above too (tested it with a friend's computer).

What am I missing? Is there a setting I have set wrong? It used to work just fine until about 2 months ago.

Things I have tried:
I re-installed the app
I hard reset my tablet

Nothing has worked so far.


kmaglothin

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I am having the exact same problem with my ASUS M302 Tablet.  I am interested in any suggestions as well.

graphicport

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Apparently its you and me only. Otherwise, silence. Mine is an ME302C tablet
« Last Edit: January 26, 2016, 09:53:10 AM by graphicport »

graphicport

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Okay... something to try.
First of all, what web browser do you use?

I use Chrome. I read the logs on my tablet after failed connections and the logs say that memory was limited. So, I cleared the cache of my web browser on the tablet and then attempted a new connection with TeamViewer... it connected and stayed connected.

I did just switch to Chrome browser from the standard Droid browser on the Asus Tablet about the time this problem started.

Give it a shot...

graphicport

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Nope... not a lasting fix. Worked a total of once.
I even tried a cache flusher app to clear all cache before connecting.... fail.
TeamViewer for android is beginning to take too much of my time. Chrome Remote Desktop works great but missing some crucial features like, file transfer and well... you can't reboot the computer because once it comes up, it wont reconnect until someone logs in on the computer.

Hair-pulling!

graphicport

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PLEASE HELP!
Still having this problem.