failing to connect with PC in Israel

[csdmxp]

Hi, I use teamviewer 6 sometimes in US. Recently, i tried to setup session with a friend in Israel and failed. we tried to initiate it from both sides with no luck. is it suppose to work?

  Regards, Mike

[TeamViewer]

Hi,
sorry for the late reply. I hope your problem is already solved. If not, is your and your friend's TeamViewer "Ready to connect" (in the lower left corner)?
Do you have the problem only with this friend in Israel and can you establish a connection to another partner?
Regards
Inga, TeamViewer Germany