Partner cann't access to my computer

[suzonraj]

Hi there, i have a problem. I can access to my partner computer but partner can't access to my computer. When my partner input my id and click then my partner see a box with asking for displayed password in my pc. its normal. but i don't see any password which i have to give my partner. what is the problem with my pc? is there any restrict settings in windows registry or service? please help. 

[Admin]

try uninstalling and reinstalling Teamviewer on your system then check back.

[suzonraj]

try uninstalling and reinstalling Teamviewer on your system then check back.

Thanks for your reply. i had followed that process several times but no solution. 

[matt]

does switch sides work for you?

[suzonraj]

i can enter to my partner pc but m partner cann't. ok ,i will try to change side