Author Topic: Your TeamViewer client isn't compatible with your account.  (Read 18021 times)

timdense

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Your TeamViewer client isn't compatible with your account.
« on: February 24, 2013, 10:13:36 AM »
I get this error:

"Your TeamViewer client isn't compatible with your account. Please update your client. It's not required to update to TeamViewer 8, it's sufficient to update to the latest version within Teamviewer 4,5,6 or 7",

but I am running TV7.  Is there a workaround for this?

ERS

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Re: Your TeamViewer client isn't compatible with your account.
« Reply #1 on: February 24, 2013, 10:17:22 AM »
i ran into that issue as well, i just upgraded to TV 8,  is there a are reason yo dont want to do that?


matt

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Re: Your TeamViewer client isn't compatible with your account.
« Reply #2 on: March 02, 2013, 09:45:24 PM »
or is there a reason that you don't want to update to latest 7, or latest 6, or...

sarto78

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Re: Your TeamViewer client isn't compatible with your account.
« Reply #3 on: November 26, 2013, 06:32:50 AM »
I can't install an other version becouse i have the license for version 6! Teamviewer function well, only i don't have access to My Computers account and i don't see my old connections! I have a lots, and i need! Thanks
« Last Edit: November 26, 2013, 06:35:13 AM by sarto78 »

Admin

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Re: Your TeamViewer client isn't compatible with your account.
« Reply #4 on: November 26, 2013, 09:45:20 AM »
Since you have a paid license you should get quick response form the support team at the link in my signature, go to that link and submit a support ticket using the commercial users/technical support section.
 

Mashrut

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Re: Your TeamViewer client isn't compatible with your account.
« Reply #5 on: January 17, 2014, 10:05:47 AM »
I uninstalled and reinstalled Version 5, and it worked again.