Author Topic: TV connection issue now that machine is on wifi instead of wired  (Read 4575 times)

JLH

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I help a friend pay her Comcast Business bill in exchange for use of her connection. As part of that agreement I installed TV on her computer so I can control her computer remotely over my dialup connection. Everything was working fine until she bought a new computer. Now the old one with TV on it is networked only via home wireless and TV keeps dropping me. It's hard to get a read on what's going on because when TV is down I have to drive over there (about 15m drive) and that doesn't make for the best OODA loop. Best I can tell, TV isn't maintaining the bit where you tell the remote computer to automatically associate with your TV account so you don't have to worry about TV's ever-changing passwords (sorry if that's not a precise way of describing it, if I was in front of her computer I could name the exact function in the UI but I'm at home). If I had to guess, I'd say maybe it has something to do with how the change affected the computer's IP? Dynamic vs. static, or something? I do know that last time I was over there, I just hit the button for associating the computer with my account and that fixed it, which worked for a couple of days, but then her computer just went into the "offline" column and stayed there.

Any idea how I can fix this? I'm using W7 Ultimate and TV9 on both machines. I'll try and dig up any info I can to sort this out. I could just install TV on the new (Windows 8) machine, but I kind of like having the separate box for my own use over there; I set it up for my (extremely) low-bandwidth needs, setting the monitor's resolution low, changing the theme to windows classic, etc., and I can leave the computer in a state that's friendly to my needs (e.g., blank tab in a web browser for a nice mostly-white screen) and be confident it'll stay that way until I "return." So I'd rather use the old machine if the issue is something that's easy to fix.

 

anything