TeamViewer 8 Client stops accepting connections after some time

[Yakor]

Hi

I'm constantly experiencing one and the same problem:

- after some time (1 day, 2 days) or after some number of connections (usually after 10-20) the TemaViewer client stops accepting connections.

Topology:

Host client: TeamViewer 8 for Windows Desktop running on Windows 7
Connecting client 1: TeamViewer 8 for Windows Desktop running on Windows 8
Connecting client 2: TeamViewer 8 for iPad

Both ways of connecting are affected: via and TV account, and via direct connect using the Host Client ID.

Synopsis:
when the host TV8 client gets stuck, the connecting client stays with "connecting" status (Windows - yellow connecting "ball", iPad - running cicrlce)

On the host TV8 client nothing happens: usually, in the bottom section there is a notification (don't remember exactly): incoming connection -> authentication etc.

The only cure is to restart the Hosting TV8 client (I think I also tried shutting down TV8 and restarting)

Would appreciate help, this is really a disturbing "feature".

I must say on TV7 this could never happen!! I was once using this topology for 1 month non-stop.

Yakor

[clickright]

I too am experiencing problems connecting in TV8 where you just get the yellow ball but no connection. Have also had it happen that you can connect but there is only a black screen on the other side Very frustrating to say the least!

[sun.piper]

+2 on that. Had to reboot the remote computer at the weekend while helping a relative. Mate complained of the same thing today. Has anyone raised a ticket on this? TV has been great, I've been using it since version 5 with no trouble until now.

[ERS]

You can navigate to this page and submit a ticket
http://www.teamviewer.com/en/help/createticket.aspx

[Shalmaneser]

I'm also experiencing this problem. Guess I'll do a ticket.

[getmeek]

Same here re experiencing this problem.

[getmeek]

I guess nobody at Teamviewer cares about this issue.

[getmeek]

Shalmaneser, did you do a ticket?  Did you get any response?

[tonflo]

I have exactly the same problem. Same problem on two different Windows 7 clients. Works perfect for awhile then suddenly its not possible to connect so i need to restart client and then everything works again.

[ERS]

I haven't the problem yet, but those of you who do...submit a ticket through that link above.
The more that do , maybe they will pay attention.

[Neutro]

I just had the same problem.

I was able to connect without any problems for 2 days to my computer and suddently i get disconnected and when I try to reconnect, the software says "connexion in progress..." and nothing happens.

This is really annoying since I currently won't have physical access to my computer before 2 days

[spookysco]

I have this same problem,

HOST : Win 7 box
REMOTE CLIENT 1 : Mac
REMOTE CLIENT 2 : iPad

I specifically sought out this problem and found the forum.  I can restart the TV on the host but it doesn't work, only restarting the host machine works.

I also noticed the host looks 'green' like it is connected in the task bar, and 'online' in the iPad, Mac, and on the TV web login.  But the client won't ever connect, very frustrating.  I also agree I never had this problem under previous TV versions.

[wybo]

Same problem here, between 2 ubuntu 14.04 linux machines

[sirmoji89]

Hi everyone,
I had the same problem but I got to a solution just now and I want to share this with you...
I use windows 7 on both host and guest laptops. After my last successful connection the host's IP address is saved in team viewer log file. You can find this file in "Open log files" below "Extras" menu. open the log file and from bottom of the page, find your host IP address. Then use "remote desktop connection" application to access your host system and simply close and re-open the teamviewer application in your host system. The problem will be gone and you can access your host system through teamviewer again.
I hope this work for you...