Hi.
I am currently working to investigate a client of mine.
The machine runs teamviewer 9 host (now updated to ver 11 host)
as a autostart service with attended access to my account
OS is Windows 7
The information I need to read out- and collect of the logfiles are:
the status of the clients internet-access
As you understand , I have to prove and understand what status the clients internet-access had during some specific period of time.
The customer claims its no problem, But I suspect that their dhcp and internet goes down very often.
This affects our systems thats installed on the machine...
the local teamviewer log should tell me something when the client goes offline (and loose ping to server? )
(I am gonna add this information with the windows eventlog, and more)
So I opened the logfile with notepad ++ and highlighted some parts like
Port443Connection::ConnectInternal: failed with HTTP status code = 0
but this was about 388 items in one day! I simply want to know what to look for.
wich strings of information is relevant and how to work with this? I must search for key elements in the logfile that really tells me something.
Import this to excel or .csv and sum those events with timeline
