how to change ID in team viewer mac

[marcus451]

I took a mac from a co worker and they cloned it to their new one, and now the ids are conflicting and I cannot connect to anything. I need the id changed, but on this new version of team viewer none of the programs and methods availible on the internet I normally use have been working. Team Viewer support has been nonexistant since I'm only a private user and they most likely don't care (made two tickets no response)

Has anyone had success doing this with the latest version of team viewer?

[matt]

try removing teamviewer, including all data and then reinstalling

[marcus451]

I wish that worked. I have tried removing the team viewer preference file, and  uninstalling team viewer with the option to delete all files checked. then i reboot, re install and then  the same result. id never changes.