Connections problems started from last week or so...

[efrost]

Hello!

I am using Teamviewer to control remote servers (commercial license) and starting from last week or so I have a lot of connection problems.

1. Servers are disappearing from team viewer partners list.
2. Servers are visible but connection cannot be established (the same as described in this topic: http://teamviewerforums.com/index.php?topic=1471.0).

In both cases I know that servers work normally because I see events from them in our monitoring system.

I've found only one way how to make Teamviewer work again - restart the server. This solution is not very good because I have servers in different cities.

Does anybody else have the same issues last time?

Thanks in advance for answers.

Best regards,
Frost.

[Valacer]

Me too

And its not my PC(s)

I have three different machines, at three different locations, with three different ISP's and using 2 different anti-virus. And i am having the similar symptoms as the OP. Restarts arent solving it and none of the PCs will conect. All prompting me for proxy settings and/or implying the antivirus is preventing connection

Anti-virus software even lists teamview as an exception - no dice. Suddenly happened to all three...

[alain]

we have this message..proxy authenfication required?? username and password?? what can i do?

[matt]

Obviously your network admin has installed a proxy for your network

Contact them for details

[alain]

also , why i need to enter my username and passowrd every 2 day? no possible to have up for ever? how??

[matt]

again, this is probably proxy related