Author Topic: Teamviewer web client not connecting  (Read 7045 times)

mahmostus

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Teamviewer web client not connecting
« on: March 15, 2016, 06:57:30 AM »
Hello,


Teamviewer web client not connecting from windows xp PC but can connect via android phone and the logs appear as below :-[



15.03 12:57:59,505: Version: 11.0.27264
15.03 12:57:59,505: Sandbox: remote
15.03 12:57:59,505: SysLanguage: en
15.03 12:57:59,505: VarLanguage: en
15.03 12:57:59,505: Flash Player: PlugIn (WIN 11,7,700,224)
15.03 12:57:59,505: UseLanguage: en
15.03 12:57:59,505: UseLanguage: en
15.03 12:57:59,521: TeamViewer hasPassword: true
15.03 12:57:59,708: ExternalConnect id=534736877
15.03 12:57:59,708: CT connect 534736877 masterURL: master.teamviewer.com, sandbox = remote
15.03 12:57:59,708: MC.requestRoute(534736877)
15.03 12:57:59,724: MC.sendMasterCommand text=F=RequestRoute2&ID1=777&Client=TV&ID2=534736877&SA_AccountID=26607061&SA_PasswordMD5HashBase64Encoded=&SA_SessionSecret=Dm7QK1NW9Sm+wukXSr7KmuYjkPK3hDtYw6GRlncbVNI=&SA_SessionID=102424134&V=11.0.27264&OS=Flash
15.03 12:57:59,724: MC wait for ping completion
15.03 12:58:02,521: connect timeout
15.03 12:58:02,521: PingThread.ioErrorHandler: [IOErrorEvent type="TV_Timeout" bubbles=false cancelable=false eventPhase=2 text=""]
15.03 12:58:02,521: MC.socket mode = HTTP, MasterURL:master.teamviewer.com
15.03 12:58:02,521: MC.connect: master16.teamviewer.com
15.03 12:58:02,974: PS.socket event: [Event type="connect" bubbles=false cancelable=false eventPhase=2]
15.03 12:58:02,974: MC.connectHandler: [Event type="connect" bubbles=false cancelable=false eventPhase=2]
15.03 12:58:03,224: MC.requestRouteResponse: CONNECT@217.146.7.4_10800_128000_1255524211_534736877_10000__1_0_16778176_128000_16778176:128000;2147483647:1280000;4:640000_64749433_42729257_server21703.teamviewer.com
15.03 12:58:03,224: CT init socket: HTTP
15.03 12:58:03,552: HttpSocket SecurityError: Error #2170
15.03 12:58:08,239: connect timeout
15.03 12:58:08,239: CT.timeoutErrorHandler: [IOErrorEvent type="TV_Timeout" bubbles=false cancelable=false eventPhase=2 text=""]
15.03 12:58:08,239: ConnectionThreadEvent fatal error: Timeout while connection
15.03 12:58:08,239: ConnectionThread closed
15.03 12:58:08,239: ClientGUID:
15.03 12:58:08,239: m_ComSessionAfterEnding: false
15.03 12:58:08,239: m_connectionAlready Suceeded: false

matt

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Re: Teamviewer web client not connecting
« Reply #1 on: March 16, 2016, 07:29:01 PM »
Windows XP is pretty old, and no longer officially supported by Microsoft anymore...

Have you tried from other computers?
What version of Teamviwer?

 

anything