Author Topic: Will Not Start  (Read 6833 times)

patsquires63

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Will Not Start
« on: April 14, 2016, 11:01:54 PM »
I have been using Teamviewer for a number of years but today it won't start (load, open) for me. I have tried uninstalling, both leaving prior settings and completely deleting all prior settings. Everytime I go through the installation process I get this message "The teamviewer service could not be started. The installation will be continued." I tried to initiate a Teamviewer Ticket but they are asking for my Teamviewer ID which, because I can't open the program, I can't find my Teamviewer ID. I think it has something to do with the Teamviewer Start Up process in Windows needs to be started/enabled but there is never a Teamviewer Startup Service that I can find. Of course, I am trying to help my brother with his computer which is located in a different country and I need to help him as soon as possible. Any suggestions would be greatly appreciated.

Ric

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Re: Will Not Start
« Reply #1 on: April 17, 2016, 12:33:11 AM »
same problem will not start
V6 running on Win7
I tried opening as an administrator and logged in as each of 2 users
It shows as running in task manager using 6k of memory but nothing opens on the screen
I right clicked on the program icon /properties/details/ans it said date modified 25/1/2016 which I know nothing about.

sry9681

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Re: Will Not Start
« Reply #2 on: April 17, 2016, 06:24:16 PM »
Can y'all even view www.teamviewer.com ? It seems the entire site is down which would explain why you can't log in to the client. they have been offline all day and its very concerning.

Ric

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Re: Will Not Start
« Reply #3 on: April 17, 2016, 07:02:34 PM »
Yes it opened as       http://www.teamviewer.com/en/

recent problems reported at  http://downdetector.com/status/teamviewer

sry9681

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Re: Will Not Start
« Reply #4 on: April 17, 2016, 08:25:34 PM »
Hmm. So it seems my university has blocked teamviewer completely as of today on the wifi. I have no idea why they would do that because I am 99% sure the staff and IT department uses it too.