"We could not verify if your account has been used on this device before." error

[alduins khajiit]

I am getting the following error every time I try to login to my TeamViewer Account from college: "We could not verify if your account has been used on this device before." and it does not let me to my computers at home. It doesn't matter if I have logged in before on that particular computer or not, it throws that error message every time.

I Googled the error message but only spammy results showed up on Google. Searching in quotes only gave two results, both foreign language websites.

Any ideas on how to fix this?

[matt]

Perhaps try again after a few hours. SOmeone else suggested that the Teamviewer lists are taking a few hours to update

[alduins khajiit]

it is STILL doing this EVEN AFTER MANY days!!! I CANNOT get in via android

[matt]

They sent me an email with a link to follow to verify the link when this happened to me..

Perhaps contact them on the official support mechanisms (facebook page)