I am running Teamviewer 5 (I have to use the earlier version due to customer requirements) with a Business license on Windows 7. I was remoted into a customer computer this morning, working normally, when suddenly I noticed that I wasn't connected anymore. I tried the following:
I closed the Teamviewer window and tried to reconnect - got an error saying, "Not ready. Please check your connection".
Stop and restart Teamviewer - did not work. Reboot computer - did not work. Reinstall Teamviewer - did not work.
Unplugged and replugged my network cable - did not work.
Restarted my router - did not work.
Tried to connect through the webconnect - got an error saying, "Cannot establish connection to master".
Tried to go to
www.teamviewer.com to fill out a support ticket - the website is also inaccessible.
At this point, I honestly have no idea what to do next. I sent an email to support@teamviewer.com and am waiting for a reply. Does anyone have any idea what could have happened. I use Teamviewer every day and this has not happened before. Teamviewer was working normally this morning (8-10 am EST), then just suddenly died.
