Author Topic: Quicksupport customization gone  (Read 4930 times)

Aleksandr.markovskij

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Quicksupport customization gone
« on: April 28, 2014, 05:16:03 AM »
Hello,
Our company had a customized quicksupport executable. We put it on ~100 computers. I wanted to change download link name, and somehow all settings were resetted. Now the customized module has different name, for example, it was TeamViewerQS_lt-idcf55fgv7.exe, now it's different, and company logo ant other information is not displayed on ~100 computers which have old quicksupport executable. Replacing all executables with a new one is cumbersome and time consuming. How can we restore the customization, so it would be like it was?
Should i contact TeamViewer support?
Is this the only way to customize QuickSupport module, via website? Can't we get modified executable, not some name dependant executable.

IPC

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Re: Quicksupport customization gone
« Reply #1 on: February 23, 2015, 06:21:22 PM »
I know this is old but I totally agree, this is a real let down