Author Topic: TV through a proxy - tricky question  (Read 4412 times)

matt_oc

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TV through a proxy - tricky question
« on: November 11, 2014, 04:03:14 PM »
Hi All,

We are Proof of Concepting TV 9 from our corp env - especially through our Clearswift Proxy.
(We have approval for corporate license but need to make sure it works)

Using Proxy settings we can connect to the TEST site "12345"
Same settings we cannot connect to our external TV contractor instance.
If I go directly over the internet to external - it works. So external is functional and works with my TV setup. Through Proxy it fails

On Proxy: We Whitelisted everything *.TEAMVIEWER.COM - still failed to external site (works to 12345)
used "fiddler" to view what sites it was attempting to hit,  then created a list of the IP ADDRESSES that its connecting to.
Once we whitelisted these IP ADDDRESSES the connection to external worked.

> Where can I get a list of the IP ADDRESSES?
> Does the Corporate copy use a different method of connectivity? ie: DNS only so this issue is avoided


Thank you

matt

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Re: TV through a proxy - tricky question
« Reply #1 on: November 11, 2014, 04:37:40 PM »
I'd use TV official support for this one... either a ticket or their FaceBook page

See the link above.
This is a user run site, and is not official support.

 

anything