Author Topic: Keeps disconnecting and connecting by itself  (Read 9012 times)

MichaelDiggs

  • Newbie
  • *
  • Posts: 1
Keeps disconnecting and connecting by itself
« on: June 11, 2015, 08:15:44 AM »
I have a Windows 7 x64 system that has the latest version of Teamviewer installed. I have always been able to connect to this remote computer with no problems, I still am, but lately on my session screen this particular computer keeps dropping out and coming back. All day I'll keep seeing the little pop up box telling me it has been signed in again.

I logged into the computer and it is clean. There are no anti-virus apps installed except MS security essentials which has always been there. And also Malware-bytes, but the non-active model. I also ran ccleaner to tidy things up and after several reboots I still see this remote computer going up and down. I can only connect to it for about 1 minute, then it will disconnect me...and then I'll need to wait 30 seconds until I can connect up again. I have no idea what is doing this. I do have Microsoft parental control software installed but when I installed Teamviewer and setup the computer I used my account which was not monitored and had admin rights. Any suggestions? Can I reinstall Teamviewer remotely somehow? Once I remove it, I won't be able to re-connect to it.

matt

  • Hero Member
  • *****
  • Posts: 904
Re: Keeps disconnecting and connecting by itself
« Reply #1 on: June 13, 2015, 12:00:05 AM »
Maybe it is the internet connection dropping in and out

When I see something similar, it is caused by the internet connection at the remote end dropping in and out. Perhaps the router times out connections.