I was helping my mom remotely last night install something, so I had her install the free version of Teamviewer so I can remote in and assist you (better than driving to her house!)
The issue I kept running into, is that anytime I did something that required administrator access, it locked me out so she can authorize it (which is fine and I have no problem with), but the problem is that after she click OK or whatever, I still couldn't click anything for the rest of the installation of that app.
I could see everything, could move my mouse around, but couldn't click on any dialogue boxes/buttons until the install process was completely finished.
Is this due to UAC? As I said I understand her having to initially OK the administrator prompt when running the app installer, but after that point shouldn't I be able to resume normal remote control?
I don't want to disable UAC because, well, it's mom's computer.
Thanks