Hi Doug,
Protecting your personal data is at the very core of everything we do. As you may already know, there have been unprecedented large scale data thefts on popular social media platforms and other web service providers.
Unfortunately, credentials stolen in these external breaches have been used to access TeamViewer accounts. We are appalled by the behavior of these cyber criminals.
It is important to underscore that TeamViewer account authentication uses the Secure Remote Password protocol, and therefore does not store any password-equivalent data. To do our utmost to help our users, and to further strengthen the protection of your data against these hijacks of cyber criminals, we are globally rolling out improved security measures today in a two-fold approach:
- Trusted Devices
- Enforced TeamViewer account password reset
Please find more information on this matter, and on the two measures in our official statement:
https://www.teamviewer.com/en/company/press/teamviewer-launches-trusted-devices-and-data-integrity/Best regards,
Fabian – TeamViewer