TeamViewer Forum

General Category => Teamviewer for Windows => Topic started by: johnbarley on June 20, 2013, 12:06:54 AM

Title: 64 bit vs 32 bit
Post by: johnbarley on June 20, 2013, 12:06:54 AM

I downloaded the standalone version and am having trouble connecting to this particular pc (windows 8, 64bit) - it's extremely slow.

Normally, TV works faster than other remote control programs but on this PC it's really slow for some reason.


I noticed in task manager the TV running is 32 bit. I saw no option of downloading the 64 bit version when I downloaded it.

Do you think this could be the problem?

Title: Re: 64 bit vs 32 bit
Post by: matt on June 23, 2013, 02:56:05 AM

I'm not sure that there is a native 64 bit version of Teamviewer...

Title: Re: 64 bit vs 32 bit
Post by: johnbarley on June 24, 2013, 02:22:56 AM

Quote from: matt on June 23, 2013, 02:56:05 AM

I'm not sure that there is a native 64 bit version of Teamviewer...

Do you think that could be the reason why it's having problems with that PC?

Any idea of a workaround?

Title: Re: 64 bit vs 32 bit
Post by: matt on June 24, 2013, 07:27:34 AM

I've used TV on Windows 8 64 bit machines, and Server 2012 64 Bit Machines (and earlier releases) and not noticed the issue that you are having.

I normally find that if TV doesn't work to desired speed that the remote computer that I am controlling has poor bandwidth

Title: Re: 64 bit vs 32 bit
Post by: johnbarley on June 25, 2013, 12:02:31 AM

Quote from: matt on June 24, 2013, 07:27:34 AM

I've used TV on Windows 8 64 bit machines, and Server 2012 64 Bit Machines (and earlier releases) and not noticed the issue that you are having.

I normally find that if TV doesn't work to desired speed that the remote computer that I am controlling has poor bandwidth

Hmm, not sure then. I tried other RD software and it works fine with those. TV is normally the fastest of the RD's for me but not for these windows 8, 64bits (3 of them that I've tried).