Author Topic: v.9 Connection could not be established. Reason unknown  (Read 7906 times)

HarryPutnam

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v.9 Connection could not be established. Reason unknown
« on: April 03, 2014, 06:41:48 PM »
Version 9 newly installed on win7 and win 8.1

any attempt to connect in either direction gets the most unhelpful response (in subject line)

I think I'm doing things right.... far as I can tell I've followed the  little step thru at:
http://www.teamviewer.com/en/res/pdf/first-steps-spontaneous-support-en.pdf

I can see the numbers in both addresses just fine but can not connect at all.

Is there some way to make this thing give up a tiny bit of information to help locate the trouble?
Can I put it in debug mode or set a 'verbose' switch somewhere?  Surely the developer must know that
an error message like this is singularly useless.

Maybe someone more experienced can tell something from this error:

"A connection could not be established.
Reason unknown"

Has it seen the other end, and been rejected?  Has it failed to even scan for a receptive address?
Would there be a different error if something was blocking a connection?
Would there be a different error if the software was not running at recipient.


matt

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Re: v.9 Connection could not be established. Reason unknown
« Reply #1 on: April 03, 2014, 09:17:22 PM »
Do both ends of the TV show as being 'ready to connect' (little green light)?

 

anything