Newby with question about "transferring clipboard"??

[sillycat41]

I have used Teamviewer 9 free version a couple of times to help friends with computer problems.  However the other day I had a problem and don't understand what caused it.  I was working on a friend's computer and suddenly a little window popped up saying "transferring clipboard" and locked up the computer.  I couldn't close it... kept running with a percentage of transfer.  Had to close Teamviewer and start over.  This event has happened twice now and I don't know what is causing it.  Any ideas???  Thanks.   

[matt]

How many users connected to the computer. Was there more than one TV session to the same computer?

[sillycat41]

Not exactly sure what you mean.  I was the only one connected to the computer with Teamviewer.  I may have had to reboot after some updates.  Do you think that it was still connected to a tech support service via Teamviewer?  Is that what you mean???   I'm confused. 

[jamesho287]

I had the same problem !