« previous next »
Pages: [1]   Go Down

Author Topic: cannot connect  (Read 6221 times)

flyoverfred

  • Newbie
  • *
  • Posts: 3
cannot connect
« on: January 19, 2013, 11:54:44 AM »
Teamviewer crashed yesterday and I have been unable to link my 2 computers since. I've re-installed the prog again and even gone back to version 7 but continually get:

A connection could not be established
The teamviewer id **** you have entered does not exist

I have definitely put the codes in correctly

can anyone help ?
Logged

Admin

  • Administrator
  • Sr. Member
  • *****
  • Posts: 456
Re: cannot connect
« Reply #1 on: January 19, 2013, 01:13:40 PM »
 don't use any spaces when you retype the ID numbers.
Have you reinstalled on all machines?
Logged

flyoverfred

  • Newbie
  • *
  • Posts: 3
Re: cannot connect
« Reply #2 on: January 19, 2013, 01:57:55 PM »
yep, re-installed on both machines, no gaps in the id number.
Logged

flyoverfred

  • Newbie
  • *
  • Posts: 3
Re: cannot connect
« Reply #3 on: January 21, 2013, 11:13:47 AM »
STILL can't connect  :'(
Logged

Admin

  • Administrator
  • Sr. Member
  • *****
  • Posts: 456
Re: cannot connect
« Reply #4 on: January 21, 2013, 11:20:28 AM »
I would try submitting a support ticket:
http://teamviewerforums.com/index.php?topic=1363.0
Logged
Pages: [1]   Go Up
« previous next »
 

anything