Teamviewer does not accept connections on a certain motherboard?

[Unreal.2K7]

Hello everyone!

I'm trying to get teamviewer to work on a headless computer i would like to use as a small home server/nas. It is a mini-itx VIA EPIA-M 6000 fanless motherboard with a 600 MHz cpu and 1GB of ram.
This will be the host pc and i will try to connect to it from a client pc inside the same lan.

Everytime i try to gain control of the host from the client pc, this happens:
- client pc starts the connection, shows "connecting..." on the main TV window
- after a bit, host pc shows "incoming connection..." and then nothing happens
- TV on host pc seems to restart (from the client i can see the logout/login messages of the host)

So far i've been trying the following things:
- on the host, TV has administrator privileges
- tried TV 8, tried TV 9 on the host
- disabled firewall on the host
- reinstalled windows from scratch on the host: did this with both windows 7 and windows xp and the problem was the same. I'm currently experimenting with a fresh installation of windows 7. Nothing else but TV and net framework 4 is installed.
- opening a chat between client and host works
- trying to initiate a file transfer session from the client makes TV on the host crash completely (it doesn't reboot)
- i can connect to the host with windows remote desktop or vnc successfully
- the client's TV can connect to other TV machines of mine without problem (so i don't think the client is the problem)
- on the other hand, the host cannot connect to anything. It gets stuck on connecting although the other machine is perfectly reachable and working (and in fact i can connect to that from the client).

I will attach 2 zip archives with log files and memory dumps generated from both TV 8 and TV 9 by the host. Hope this helps.

So far then, the problem seems to be related to the specific machine and being independent of operating system or other factors. I wonder if there is some kind of minimum system requirements for a machine to run TeamViewer? I've never heard of anything like that...

I've submitted a ticket aswell. I will let you know of any update from technical support.

Thanks for any help you can provide. Please let me know if i should provide more logs or information. Thank you
Piero

[Admin]

While waiting for a community response:
Its always worth submitting a direct ticket: http://www.teamviewer.com/en/help/createticket.aspx

You can post questions to the Teamviewer Facebook page: https://www.facebook.com/teamviewer

[Unreal.2K7]

This is solved.
I've been in contact with the Teamviewer support team since i posted this message. Now i got a message from them where they told me they've discovered what the problem was.

We got a message. from our development.
The crash happens in a third party library created by Intel. This library doesn't work with the VIA CPU used on the board because it doesn't support the complete i686 instruction set.
This library was introduced in TV8, so the best advice we can give is to downgrade to TV7 which should work on this machine.

Indeed using version 7 solved my problem.

I am posting this here and marking the thread as solved so others who might stumble upon the same problem will know a workaround.