Teamviewer on 'connecting' mode

[Rendassi]

Hi, I've recently started using Teamviewer to access my office computer while I'm away. I tried to connect to it today but the connection keep on 'connecting' mode without getting connected nor there is any message of failed connection. The computer I'm trying to connect is online on my teamviewer. Is there any way of getting through this issue as I'm already away until next week. Any help is appreciated. Thanks

[spartacodes]

i am getting the same thing. ready to connect then partner is not able to be connected to. What is going on? is there a problem with the network?

[stevec68112]

Add another to the list.. funny thing is, I can connect to a computer sitting right next to one (same network) but it won't connect to a remote computer.

[mattyf]

I get this too, but I notice it ALWAYS happens after a teamviewer session ends ungracefully.

For instance, if I use my Mac to connect to my windows PC, and then restart my mac without quitting teamviewer or the control session, then I can't reconnect to the PC until I restart it.