Author Topic: TeamViewer 10 Crashes Constantly on Yosemite 10.10.1  (Read 17309 times)

square_eyes

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TeamViewer 10 Crashes Constantly on Yosemite 10.10.1
« on: December 20, 2014, 12:26:10 PM »
TeamViewer becomes unresponsive for me, bouncing away in the dock, and unable to be force closed (often but not always) in the following scenarios...

  • On boot, immediately after login
  • On first use shortly after login

A forced reboot is required. On occasion, a force close appears to be successful, but TeamViewer fails to load again, so a controlled restart is required.

It's bad enough for the app to lock up, but refusing to be forced closed and making the user hard reset is bad news.

Mid 2014 MBP
« Last Edit: December 20, 2014, 12:32:03 PM by square_eyes »

TeamViewer

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    • TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet
Re: TeamViewer 10 Crashes Constantly on Yosemite 10.10.1
« Reply #1 on: December 22, 2014, 09:33:22 AM »
Hello,
Thanks for your message. We are aware of this issue and it should be fixed in the next release. Thank you for your patience and understanding.
Best regards,
Anna - TeamViewer

lynx67

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Re: TeamViewer 10 Crashes Constantly on Yosemite 10.10.1
« Reply #2 on: December 29, 2014, 10:50:10 AM »
Having exactly the same problem described by square_eyes on a new Mac mini running Yosemite.

I don't know when this next version might become available that has a Fix for this problem.
In the meantime, is there a known stable, earlier version of TeamViewer that I could install on Mac OS X Yosemite?

Thanks.

square_eyes

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Re: TeamViewer 10 Crashes Constantly on Yosemite 10.10.1
« Reply #3 on: December 29, 2014, 01:44:29 PM »
I don't understand it, wasn't 10 deployed after Yosemite? Is this an uncommon bug? It must have shown up in testing. I'm left with a choice. Spend a whole day downgrading OSX or have my computer become unresponsive after over half of my startups.

rnodern

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Re: TeamViewer 10 Crashes Constantly on Yosemite 10.10.1
« Reply #4 on: January 15, 2015, 04:10:11 PM »
Hello,
Thanks for your message. We are aware of this issue and it should be fixed in the next release. Thank you for your patience and understanding.
Best regards,
Anna - TeamViewer
Thanks, when might we expect an update?

pmac

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Re: TeamViewer 10 Crashes Constantly on Yosemite 10.10.1
« Reply #5 on: February 02, 2015, 12:30:23 PM »
Still waiting on an update...

ferantivero

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Re: TeamViewer 10 Crashes Constantly on Yosemite 10.10.1
« Reply #6 on: December 26, 2015, 01:17:00 PM »
indeed, still...

what is the workaround for this? I mean not hard reset... is there any previous stable version out there that we could use instead?
« Last Edit: December 26, 2015, 01:18:31 PM by ferantivero »

ferantivero

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Re: TeamViewer 10 Crashes Constantly on Yosemite 10.10.1
« Reply #7 on: January 04, 2016, 10:51:47 AM »
indeed, still...

what is the workaround for this? I mean not hard reset... is there any previous stable version out there that we could use instead?

I've installed Team Viewer 11. it seems to work better (TBC)