Remote control not available on Acer B1-730HD tablet?

[itm]

I'm connecting to an Acer B1-730 tablet from Teamviewer 11 on a Windows 7 PC, but am not able to remote control the tablet. When I select the Remote Control option I just get options to view Dashboard, Apps, Processes and Settings (as well as a File Transfer option).

Acer is listed on Teamviewer's compatibility list for Android devices. Does anyone know if it's possible to remote control Acer tablets from Teamviewer?

[Al8782]

I'm having the same problem when trying to log into one of my Android Set top tv boxes. Works great on my box in my bedroom. But not on the other tv box downstairs. They are both Android. But two different manufactures.

Have you figured out the problem.

Thanks