Android client controls windows host client having mouse issue

[ivill]

Just you and me, I guess! 

Not fixed on the lastest Teamviewer (v12.0.5857) for Android

[jradwan]

And still with Insider Build 14955. I'll see if I can report this directly to TeamViewer support and see if they say anything.

[ivill]

Just you and me, I guess! 

Not fixed on the lastest Teamviewer (v12.0.5857) for Android

Just updated the teamviewer host to v12.0.69740 beta, not fixed & not mentioned in the changelog

[jradwan]

I opened Ticket 2803476 (Subject: Unable to control remote Windows 10 Insider Preview Build PC) with TeamViewer Support and will see if I get a response.

[ivill]

Just you and me, I guess! 

sadly, Not fixed in the latest Preview build 14959

[ivill]

Just you and me, I guess! 

Not fixed on the lastest Teamviewer (v12.0.5857) for Android

Just updated the teamviewer host to v12.0.69740 beta, not fixed & not mentioned in the changelog

Just updated the teamviewer host to v12.0.70002 beta, not fixed & not mentioned in the changelog

[jradwan]

I haven't gotten a reply from the support ticket I opened with TeamViewer either. 

[ivill]

I haven't gotten a reply from the support ticket I opened with TeamViewer either. 

if you are having mouse issue, Please login/sign up to the Teamviewer Community,and reply in my thread or create a new one
https://community.teamviewer.com/t5/TeamViewer-12-Beta/Android-client-controls-windows-host-client-having-mouse-issue/m-p/462#M50

[jradwan]

Done. 

[jradwan]

I know we've got the thread over on the official TeamViewer forums now, but wanted to update here that I got a response to my ticket.

Thank you for your message.

Due to the rapid changes for any operating system that is under development, we do not support operating systems that are not the final version as there may be changes that may break the software that would not be included in the final release.

These rapid changes would put undue workload on our development team to fix an issue that is not going to be included in a final

For your particular case the Windows Anniversary update is the last supported version build 14393.

If you have any further questions, do not hesitate to contact us.

 

[jradwan]

TeamViewer now "closed" my ticket:

Since we have not received further feedback regarding the ticket resolution, we will proceed to place the ticket into closed status as we assume the issue has been resolved. If you feel the case has not been resolved, then please respond, and the ticket will be reopened for further investigation. Thank you for contacting TeamViewer Support!

[ivill]

i'm also feel dissapoint and won't ask them with this problem from now on. tired

[jradwan]

The latest response to my ticket is to upgrade to the final released version of TV12 and see if that works.

[ivill]

NO, not solved on the lastest TV...
TV12 Host for Windows Version: v12.0.71503 H
TV12 for Android Version: v12.0.6033

[Jacob Klein]

Windows 10 Insider Build 14986
...
*FIXES THE ISSUE!

* I'm still doing preliminary testing, but it's looking great so far!